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| For
quick answers to questions
or instructions not listed
above email SewBatik at services@sewbatik.com or contact us via phone by dialing 1.877.235.5025. |
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| Thanks
for shopping our web site
for batik fabrics and quilting/crafting
accessories on SewBatik.com! |
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Take your
time to browse the wide selection
of batik fabrics, bundles,
project kits, and accessories.
Click the “Add to Shopping
Basket” icon to add
the product selected at the
desired quantity to your
shopping basket. If you need
additional assistance in
finding a special shade or
motif, additional search
guidelines can be found in Search
for Products. |
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When you
are ready to complete your
order, double-click the “Checkout” button
located in the upper navigation
bar of any page. Each screen
includes text to guide
you through the checkout
process.
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Review
the items in your shopping
basket. To remove an item
from the order, click “Remove”.
To store an item on your “Wish
List” to be purchased
at a later time, click “Add
to Wish List”. To
change the quantity of
an item, change the number
displayed in the Quantity
field and then click “Update
Quantity”. If you
would like to apply a Special
Promotion to your order,
enter the promotion code
to the Promotion Code field
and click “Apply”.
Click "Checkout" at
the bottom of the page
to continue with the
checkout process.
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Note: If
you are a returning customer
and have not yet logged
in, click on "Click
here to sign in" and
enter your Member ID and
Password. Or, if you are
a new customer and wish
to take advantage of the
benefits Membership offers,
click on "Click here
to sign in" and create
a Member Account. Membership
allows you to track your
order, manage your wish
list, and many other benefits.
See the “Membership
Benefits” section
for the full list of benefits
of becoming a member.
Confirm or enter the
required billing and
shipping information.
SewBatik prides itself
on efficient order fulfillment
and superior customer
service. We will process
your order within 48
business hours of order
placement. We will ship
worldwide using UPS and
the US Postal Service.
We do ship to PO Boxes,
using USPS only. Our
default method of shipment
is the US Postal Service.
If you wish to expedite
your shipment click “Priority
Shipping”.
Once you have entered
the required information,
press “Continue” to
review your order prior
to entering your credit
card or bank details.
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The Payment
Information screen summarizes
your order. If you wish
to apply a Gift Certificate
enter the Gift Certification
Number into the appropriate
field and click “Apply”.
The order total will reflect
the amount of the gift
certificate. At the bottom
of the page enter your
credit card or bank information
and click “Complete
Order”.
You will receive an
email comfirmation message
that summarizes your
order.
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| SewBatik
offers a wide array of batik
fabrics, quilt and non-quilt
kits, bundles, and quilting
and crafting accessories.
We know there are days when
you have extra time to browse
page after page of fabrics
and kits looking for something
special. Other times you
want to quickly find a specific
hand-dyed batik, stamped
batik or wide batik backing
to complete your project. “Search” provides
a quick solution to finding
what you want.
From any SewBatik
page, find and click
on the word “Search”. “Search” can
be found in the navigation
section at the top
of each page. Enter
a key word to assist
in your search – a
motif, color name,
or other distinguishing
product characteristic
such as “108””, “Bledakan”,
or “stamped”. “Search” will
display the products
that include the
key word you entered.
If “Search” does
not produce any results
click “Advanced
Search” to
enter additional
selection criteria.
When in doubt – utilize
the category listings
found within the “Our
Products” drop
down menu. Familiarize
yourself with our
color names, motifs,
and product categories
and in no time you
will be flying through
our product pages
finding exactly what
you need for your
next quilting or
crafting project.
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| Maintaining
accurate and up to date inventory
is very important to SewBatik.
Items shown on our web site
are available for purchase,
however sometimes
we may deplete our inventory completely. |
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If a product
is not in stock when you
place your order, we will
notify you immediately by
phone or email. We will also
provide you with our best
estimate of when the product
will be available. Anticipated
delivery dates are, at times,
dependent on factors beyond
our control and are subject
to change. Backordered items
are shipped as soon as they
are available. You will not
be charged for any item until
it has shipped. Please notify
us by phone or email if you
wish to cancel a backorder. |
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| Orders
are processed within 48 business
hours of order confirmation.
SewBatik is open Monday through
Friday. Orders requiring
priority shipping will be
processed the same day if
received prior to 11:00am,
CST, Monday through Friday.
SewBatik accepts MasterCard and Visa. While
placing your order, you
will be prompted to enter
your credit card number,
expiration date, verification code from the back of your card, and
your name as it appears
on the credit card.
SewBatik believes in
privacy and security
and wants to make sure
you are in possession
of your credit card when
placing your order.
SewBatik also accepts
payment by paper check for accounts
drawn on banks within
the United States or via manual credit card processing. In
the event of manual payment, during the checkout process you will be prompted for a Payment Method - select "Phone/Fax". We will receive and process your order based on your payment method. Send your paper check to SewBatik,
c/o Firefly LLC, 879 West Main, Mayville, ND
58257. We will process
your order as soon as
the check clears the
bank. Please allow five to seven
banking days for your check to clear. For manual payment via credit card, we will process your order after we have received authorization of available funds.
Please contact SewBatik via
email at services@sewbatik.com or
by dialing Customer Service
at 1.877.235.5025 with
any questions you may
have.
ATTENTION RETAILERS: We do not
sell wholesale. Please
contact services@sewbatik.com if
you have additional questions.
Thank you for understanding!
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| In
accordance with applicable
law, SewBatik currently collects
sales tax in the state of
North Dakota (our corporate
headquarters). Sales tax
is applied to the total amount
of your order, including
shipping charges and gift-wrap
fees and is based on the
shipment's destination state
and local sales tax rates.
No sales tax is charged
on the purchase of SewBatik
Gift Certificates. However,
purchases paid for with
SewBatik Gift Certificates
will be charged sales
tax where required.
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| Free gift
wrapping is available for any purchase! Please enter the words "Gift Wrap" in the comments field displayed during the checkout process. All items will be gift wrapped in one beautiful package. |
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| Pre-Wash Your Fabrics: Batik
fabrics contain wax and dye
and must be cared for properly
prior to using in quilting
and crafting projects. SewBatik
recommends pre-washing all
new fabrics to minimize shrinkage
and transfer of color using Synthrapol or Retayne, a concentrated surfactant. Synthrapol and Retayne are available in the Accessories section of Our Products within our website. Please note - if you use Synthrapol or Retayne to pre-wash your batiks, DO NOT wash in hot water as indicated on the bottle. Use the temperature as listed in the care instructions below. |
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Machine
wash warm with like colors
on delicate cycle. |
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Do not
bleach. |
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Tumble
dry, low temperature. |
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Use cool
iron if necessary. Iron
metallic fabric on the
non-metallic side of
the fabric. |
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Machine
wash cool to warm with like colors
on delicate cycle. |
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This fabric retains extra dyestuff to achieve its deeply saturated appearance. We highly recommend that you pre-wash using Retayne or Synthrapol. |
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Do not
bleach. |
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Tumble
dry, low temperature. |
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Do not
iron. |
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Hand
wash in cold water. |
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Do not
bleach. |
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Do not
iron. |
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Dry flat. |
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| Our
batik fabrics are hand made
in Indonesia by the highly
skilled batik craftspeople. Like
all hand made products, no
two yards are exactly alike. While
we have gone to great lengths
to standardize our fabrics
to insure that you have a
consistent experience each
time you order our batiks,
you will experience subtle
differences in pattern, color
and feel from one yard to
the next. Like paint,
clay and other art media,
these variables are all part
of the unique charm of working
with batik and contribute
to the fabrics' special appeal. Your
completed projects will be
one-of-a-kind keepsakes that
will be treasured and admired
for their beauty and individuality. |
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| As
a SewBatik Member you have
access to your Account Profile,
Wish List, Address Book,
Order Status and Order History.
You can track the status
of your order by visiting “My
Account” and by selecting
the “View Order Status
and History”. All your
recent orders will be displayed.
Click “View Details” to
view the billing and shipping
information as well as the
items purchased.
Unfortunately, if you do not login as a SewBatik Member prior to completing your order, you will not be able to track your order. As a SewBatik Member
you have the privilege
to track your order.
Follow the instructions
in the paragraph
above to view and
track your recent
orders.
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SewBatik
charges for
shipping based on your
total order value, not including
sales tax (ND only). Our experience
has shown that UPS and
the US Postal Service
provide a wide array of
shipping options to most
U.S. and international
locations. It is our goal
to process and ship your
order efficiently and cost
effectively. Most orders
will ship within 48 business
hours of order placement
unless express (overnight) shipping
has been requested. Our
default shipping method
is USPS Priority Mail 2-7
day service to most locations
within the contiguous 48
states.
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| Order
Value |
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Standard
Shipping |
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to $25.00 |
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$4.95 |
| $25.01
to $50.00 |
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$6.95 |
| $50.01
to $150.00 |
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$10.85 |
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Add $2.00 per $50 |
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understand that there are
times when you require faster
delivery. When placing your
order, check the “Priority
Shipment” option and
we will prepare your shipment
for next day delivery, where available. Orders
requiring Priority Shipment
must be received prior to
2:00pm CST Monday through
Friday. An additional $15.00
will be added to your order
to cover Priority Shipping. Unfortunately next day Priority Shipping is not available internationally.
Note to International Customers: during the order confirmation process we are unable to provide an estimate for international shipping destinations. Please disregard the estimated shipping charges. You will be charged actual shipping charges. We will do our best to keep the shipping charges to a minimum - utilizing Global Priority Mail for a majority of our international needs. Be assured that your credit card will be charged only once - and include product and shipping charges. If you would like us to estimate shipping prior to placing your order - please don't hesitate to contact us directly.. |
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Orders will be shipped
Monday - Friday (except
holidays). All orders will
be shipped within 48 business
hours of order placement
unless priority shipping
has been requested.
When placing your order,
check the “Priority
Shipment” option
and we will prepare your
shipment for next day delivery.
Orders requiring Priority
Shipment must be received
prior to 2:00pm CST Monday
through Friday. An additional
$15.00 will be added to
your order to cover Priority
Shipping. Priority Shipping is only available to domestic destinations.
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You can have a member
account with SewBatik without
making a purchase. See
the “Membership
Benefits” section
below for the benefits
of becoming a member.
At any time, double click
the “Member
Login” button
within the header of any
SewBatik web page. You
will be prompted to “Create
a New Account”. Enter
your first and last name,
email address, and password.
Required fields are identified
with a “*” star.
You will be prompted to
enter your billing details:
name, address, city, state,
zip code, and phone number.
You can also enter your
shipping details – only
if different from your
billing information. That’s
it. Now you are ready to
add to your personal Wish
List and track future orders.
If you have any questions
regarding your privacy
please review and understand
our Privacy
Policy statement.
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If you forgot your password
when you established your
account, press “Forgot
Your Password?” on
the “Member
Login” page and
we will send you a confidential
reminder of your saved
password.
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| Periodically
review and update your account
profile. By clicking, “Member
Login” you will
be prompted to log in to
your account or if you are
already logged in click “My
Account” to access
your account. From the Account
Profile page you have the
option to “Edit My
Profile”, “View
Order Status and History”,
Access My Wish List”,
and “Manage Address
Book”. |
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Click “Edit
My Profile” to
make changes to your name,
email address, and password.
You also have the option
to opt-in or opt-out of
our mailing list. |
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From the Account
Profile page, click “View
Order Status and History” to
review order history. To
view more information about
an order, click “View”.
Click “Track” to
view a shipment's current
status. |
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Click “Access
My Wish List” to
view the items you have
previously saved. To remove
an item from your Wish
List, click “Remove”.
To move an item from the
Wish List to your current
order for immediate purchase,
click “Buy Now”.
To change the quantity
of an item in the Wish
List, change the number
displayed in the Quantity
field and then click “Update”.
You can also email your
Wish List to friends and
family by clicking “E-Mail
List”. |
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From the Account
Profile page, click “Manage
Address Book” to
review current addresses.
Follow the instructions which
guide you through the process
of modifying address information
including name, address,
city, state, zip code, country,
and phone and fax numbers.
You can delete old addresses
and add new ones. |
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As a SewBatik Member,
you have the ability to
add products to your personal
Wish List. Consider your
Wish List a temporary Shopping
Basket. You can email your
Wish List to your friends
or use it to gather the
products you really want
to purchase, but are not
quite sure. You may also
have to leave the web site
before completing your
purchase. By storing your
products in your Wish List
you can quickly transition
them at a later time into
your Shopping Basket.
When you are ready to
transfer your items from
your Wish List to your
Shopping Basket, access
your account and click “Access
My Wish List”. Your
saved items will be displayed.
Follow the instructions
to add each item to your
Shopping Basket. You can
now continue shopping or
place your order and complete
the checkout process.
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SewBatik
c/o Firefly LLC
879 Main Street West
Mayville, ND 58257
1.877.235.5025 |
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Our office
hours are Monday - Friday
(except holidays), 10:00 am
- 5:00 pm CST. Saturday hours are by appointment only. During off-hours
please leave your name, phone
number and a brief message
and we will be happy to call
you back.
Always feel free to email
us at services@sewbatik.com. We respond to emails very promptly. |
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Thank
you for taking the time
to visit our site. We would
love to hear from you – send
us a note using “Contact
Us” or dial 1.877.235.5025 to speak with us directly.
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